Pothole Season in Hamilton: Reporting Them and Avoiding Damage

Telling the City

Call 905-546-2489

The City asks residents to report potholes to its Customer Contact Centre with a street address or intersection and an estimated size. The same number takes questions about winter road maintenance.

Patrol and repair

Road crews handle potholes through regular patrol and maintenance programs, the City says, but driving defensively does more to protect your car in the meantime.

The City's Pothole Tips

See it coming

Reduce speed and follow at a safe distance so you can see the pavement ahead. Look beyond the hood with quick glances for hazards. Puddles are often potholes full of water.

If you cannot avoid it

Slow down as much as you can, then let off the brakes just before the wheel reaches the hole. Keep both hands on the wheel.

Car condition

Keep tires inflated with enough tread, wipers in good shape, washer fluid topped up with clear jets, headlights working and clean, and the whole car clear of snow, ice and mud.

Common Questions

Who do I call about a pothole in Hamilton?

The City's Customer Contact Centre at 905-546-2489. Give the street address or intersection and an estimate of the size.

Do you repair curb rash or bent wheels?

That is a job for a wheel or tire specialist. Our work covers detailing, paint protection film, ceramic coating, window tint and wraps.

Does keeping the car clean matter for pothole season?

The City's tips include keeping the vehicle clear of snow, ice and mud, with clean headlights and working wipers, so you can see the road and be seen.

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